Free Shipping and Return
Frequently asked questions
What types of jewelry do you offer?
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We offer a wide range of jewelry, including rings, necklaces, bracelets, earrings and more. Our collection offers a range of styles, from classic and elegant to modern and trendy, made from high quality materials.
Is your jewelry handmade?
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Many of our jewelry pieces are handmade by skilled artisans, ensuring unique designs and excellent craftsmanship. Each product's description will indicate if it is handmade.
What materials are used in your jewelry?
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We use a variety of high-quality materials, such as gold, silver, diamonds and gemstones. Specific details of the materials used are provided on each product page.
How do I find my ring size?
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To find your ring size, you can use our ring size guide available on the website. Alternatively, you can visit a local jeweler to get an accurate measurement.
Do you offer bespoke jewelry design services?
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Yes, we offer bespoke jewelry design services. If you have a specific design in mind, please contact our customer service team to discuss your ideas and requirements.
What is your return policy?
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We offer a 60-day return policy for all our jewelry. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please make sure that the item is in its original condition and that the seal is not broken.
How do I take care of my jewelry?
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To keep your jewelry in the best possible condition, avoid contact with harsh chemicals and store it in a cool, dry place. Clean your jewelry regularly with a soft cloth.
Do you offer international shipping?
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Yes, we offer international shipping with DHL.
What payment methods do you accept?
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We accept various payment methods, including Visa, MasterCard, PayPal and Klarna. All payments are processed securely to ensure that your personal information is protected.
How can I track my order?
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Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the shipping company's website.
Can I change or cancel my order after it has been placed?
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If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that if the order has already been shipped, it may not be possible to make changes.
How can I contact customer service?
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You can contact our customer service team via email at support@persicajewelry.com.